If you would like to return the ordered product, you can do so within 14 days of receipt. The full price of the product will be refunded within 14 days of arrival. The product must be in the same new, unopened, flawless condition as it was taken. The cost of return is charged on the buyer. To return, you must be able to identify the given order and must notify us by email first at firstname.lastname@example.org before returning it and wait for our response. The reply email will describe the address to which the product should be sent.